PRIVACY POLICY

This policy describes how Zello (“we”) collect, hold and process personal and sensitive data that you give to us. 

Zello processes information about you in paper and electronic form. On occasion, we share this information with external partners (Data Processors) who provide services on our behalf, for example payroll or contracted healthcare providers or technology partners. This will only be shared to fulfil the purpose for which you give us your information and beyond this we do not share your information without your consent. In some circumstances we may have statutory obligations to share your data with legal authorities.

What personal data we collect and why

We use your personal data to:

provide workforce healthcare, assistance and insurance, risk management and assurance, advisory, capacity building and logistics and technology and digitalisation products and services

administer and deliver training and development courses

manage and deliver orders for medical equipment and supplies

administer and manage employees and job applications

improve the performance and efficiency of our website and email communications 

How we keep your data secure

Zello takes information security very seriously, particularly in relation to personal and sensitive data. We undertake regular audits and checks of personal data management and failure of our staff to comply with our Data Protection Policy is a disciplinary offence.

How long we keep your data for

We keep your personal data only as long as necessary for the purpose of processing. For example, financial data we retain for 7 years; some medical records need to be kept longer than that where statutory requirements apply.

Accessing your personal data

You have a right to access the information that we keep about you. This is called a subject access request. If you wish to do this, or withdraw consent for processing, make a compliant or require further information about our personal data processing, please contact the Zello Data Protection Officer at info@myzello.com. All Zello employees, contractors and suppliers are required to comply with this policy.

If you have any questions, please contact the Zello Data Protection Officer at info@myzello.com.